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Job Description
In this role, you will be responsible for advocating for our customers by improving the customer journey touchpoints through the design and implementation of CX programs aligned to the objectives of the Customer Experience organization.
Skills Required
- Data Analysis
- customer_obsession
- project_program_management
- stakeholder_management
Qualifications Required
- 5+ years of experience in customer experience or related roles.
- Bachelor's degree in computer science, engineering or related field.
- Process excellence certification is a plus.
- Project/program management certification is a plus.
Tags
Banking & Financial Services
Saudia arabia
Tamara
customer experience optimization
customer_experience_program
market_trends_analysis
project management