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Job Description
The overall objective is Client Account Relationship Management, review customer needs and pro-actively engage with the customer to validate the understanding of the needs and provide resolution based on customer needs. Responsible for executing day to day customer service activities while ensuring adherence to Citi’s policies.
Skills Required
- Effective Communication Skills
- Influencing and relationship management skills
- Matured personality
- ability to lead teams
Qualifications Required
- 5-7 years of Customer service & relationship management experience
- Basic knowledge of bank products
Tags
Banking & Financial Services
Citi
UAE
client_account_relationship_management
compliance_risk
customer_service