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Job Description
To lead the support ecosystem that underpins high-quality Customer Excellence, including quality assurance, training, knowledge management, process improvement, and reporting.
Skills Required
- Data Analysis
- Performance Management
- Presentation Skills
- effective training
Qualifications Required
- 3 to 5 years in customer service
- Bachelor's degree in Operations, Business, Learning, or related field
Tags
AWASR
Communications & Media
customer_service
oman
performance_improvement
quality_assurance
training_management